BA310-3-4 Operations Class Final - BA310 Social...

Info icon This preview shows pages 1–8. Sign up to view the full content.

View Full Document Right Arrow Icon
1 BA310: Social Responsibility and Ethics
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
2 Social Responsibility and Ethics Road Map Who are an organization’s stakeholders? Which stakeholders are management responsible to? What does that imply about how firms should act? What does the “ethics landscape” look like? What factors predict the outcome of ethical dilemmas? How do individual factors affect ethical decision-making – particularly the “stage of moral development?” What are four models of ethical decision-making? How can organizations encourage ethical behavior?
Image of page 2
3 BA310: Finishing Social Responsibility and Ethics
Image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
4 What is Ethical in the first place? Four Conceptual Models Ethics: Rules and principles that define right and wrong conduct. Utilitarian Model: An ethical decision produces the greatest good for the greatest number of people. Greatest Good = Most favorable balance of benefits to harms for everyone affected. Example: Setting wages in the third world. “I believe in the power of free markets to make everyone better off in the long run. So, I pay the market wage.” Encourages efficiency. Can exploit those in weak positions. Probably the dominant view in business situations Moral Rights Model: An ethical decision best protects the rights and privileges of people affected by it. Example (continued) “I provide better working conditions than the law requires because I believe employees have a right to a safe and healthy workplace.” Consistent with fundamental values. Protects the weak. Can distract attention from production and efficiency.
Image of page 4
5 Ethical Decision Models continued Justice Model: An ethical decision distributes benefits and harms among stakeholders in a fair, equitable, or impartial (“follow the rules”) manner. Example (continued) : “I don’t pay women less for the same jobs because that is not fair, even though it is common to do so here.” Procedural (process) Justice vs. Distributive (outcomes) Justice Pros and cons similar to Moral Rights model. Social Contracts: An ethical decision is compatible with existing ethical norms in companies, industries, and regions Example (continued): “What I pay and my business practices generally are guided by what is normally done here.” Concern: What’s “normally done” may be unethical elsewhere.
Image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
6 What’s considered ethical is different in different societies Bribery is the classic example Foreign Corrupt Practices Act makes it illegal for U.S. firms to knowingly corrupt foreign officials, yet some type of fee or payoff is expected in some countries Other areas where ethical standards vary Working conditions & workers’ rights Intellectual property protection Clarifying ethical guidelines is crucial for global firms Employees will otherwise be pulled in conflicting directions.
Image of page 6
7 A shades-of-gray ethical dilemma (disguised from a real situation) You are a division president in a high-technology firm. The market is
Image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 8
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern