BUS 355 Test 2

BUS 355 Test 2 - BUS355 Test 2 Review for Chapters 6 9 Ch 6...

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BUS355 Test 2 Review for Chapters 6 – 9 March 17, 2008 Ch 6 – Developing Products and Services Sequential Development vs. Concurrent Engineering Phases of Product and Service Development, Table 6.1 Who leads? QFD CAD Target Costing Value Analysis Ch 7 – Process Choice and Layout Decisions 7.1 Today demands smaller quantities, more frequent shipments, shorter lead times, lower prices. Compare the five processes by varieties, volumes, equipment and labor skills. Five Classic Manufacturing Processes: (See Table 7.1 ; Figure 7.5 ) 1. Production lines/ product-based layout: cycle time, disadvantages 2. Continuous flow processes- 3. Job shops/ functional layout 4. Batch manufacturing- 5. Fixed-position layout- 7.2 Product Customization within the Supply Chain 1. Four Levels of Customization 2. Customization Point: See Figure 7.6 ; Law of Variability 3. Summary on p. 180- 7.3 Service Processes: Table 7.3 : Service package, degree of customization and customer contact Figures 7.9 – 7.11 : Service Positioning 1
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7.4 Layout Decision Models Line Balancing: Example 7.1 ; Solved problem p. 195; HW problems takt time cycle time idle time efficiency W min
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BUS 355 Test 2 - BUS355 Test 2 Review for Chapters 6 9 Ch 6...

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