BRYM AND LIE SOC+ TEXTBOOK NOTESAll information is straight from the textbook, “SOC+,” written by Brym and Lie.Chapter 4Feminist Theory, Emotion, and the Building Blocks of Social Interaction•Social interactioninvolves communication among people acting and reacting to one another,either face to face or via computer.•Social statuses are just one of the three building blocks that structure all social interactions.oThe others are roles [a set of expected behaviors] and norms.Emotion Management•Hochschild coined the term, emotion management.•Emotion management involved people obeying “feeling rules” and responding appropriately to thesituations in which they find themselves in.oExample:We are expected to mourn the end of a love relationship.Emotional Labour•Emotion labouris emotion management that many people do as part of their job and for whichthey are paid.Conflict Theories of Interaction•Taking turns is one of the basic norms that govern conversations.•A large part of all conversations involved a subtle competition for attention.Interaction As Competition And Exchange [Conflict Theory]•Social interaction involves competition over valued resources such as attention, approval,prestige, information, money and so on.•Competitive interaction involves people seeking to gain the most –socially, emotionally, andeconomically – while paying the least.