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BSBINN501 ESTABLISH SYSTEMS THAT SUPPORT INNOVATIONASSESSMENT TASK THREEPortfolio and Roleplay GuidelinesPLEASE DELETE ALL RED TEXT IN YOUR COMPLETED ASSESSSMENTInstructionsThe purpose of this assessment task is to assess your skills relating todeveloping a plan and trialling the innovative system. You must complete this task by the due date set by your trainer and assessor.You will need access to the following resourcesto complete this task:oThe Coffee Stop Case Study Information oAppendices and Templates provided by your assessoroBusiness technology and office equipment including computer with MS Office Suite (or similar) and internet accessoSpace/technology for meetings/presentationsYou must provide your responses in your own words. You can refer to the Learner Guide, Case Study Scenario or other sources when preparing evidence, but you are not allowedto copy sentences and/or paragraphs directly from these sources. If your responses found to have been copied directly from learner guide, case study scenario or other sources, your result for this task will be Not Satisfactory.
You will complete the research and documentation type of activities at home in your own time and the practical type (role-plays and presentations) activities in a simulated assessment environment under the assessor’s supervision.After completing the activities, you must submit evidence as per the ‘Evidence Submission Checklist’ by the due date. For observation type activities, your assessor records your performance using a checklist, so you do not need to submit anything unless the activity asksyou specifically.ScenarioThis task requires you to develop operational plan for the system that you have discussed in Assessment Task 2 and trial the system.Carefully read the The Coffee Stop Case study and then complete the following activitiesActivities1.Conduct impact analysisAnalyse the potential impact of the new system on people, resources and other organisational practices. Use template Impact analysis (Appendix 3) to record your responses.Appendix 3 – Impact AnalysisConsiderationBenefitRiskMitigationPeople(staff and customers)Hint: Write at least 3 points in your own wordsStaff can improve their work efficiency.Better work environmentHigher accuracy in the task completedStaff can improve their moraleHint: Write at least 3 points in your own wordsLack of skill to use the systemUnable to learn new skills to operate the systemUnwillingness to adopt new changesUnexpected issues impacting Hint: Write at least 3 points in your own wordsPrepare change management plan……….(training)……….(testing and reviewing)
ConsiderationBenefitRiskMitigationStaff can provide efficient service to customersthe ordering system.