BSBINN501-Assessment-Task-3-Guideline.docx - BSBINN501...

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BSBINN501 ESTABLISH SYSTEMS THAT SUPPORT INNOVATION ASSESSMENT TASK THREE Portfolio and Roleplay Guidelines PLEASE DELETE ALL RED TEXT IN YOUR COMPLETED ASSESSSMENT Instructions The purpose of this assessment task is to assess your skills relating to developing a plan and trialling the innovative system. You must complete this task by the due date set by your trainer and assessor. You will need access to the following resources to complete this task: o The Coffee Stop Case Study Information o Appendices and Templates provided by your assessor o Business technology and office equipment including computer with MS Office Suite (or similar) and internet access o Space/technology for meetings/presentations You must provide your responses in your own words. You can refer to the Learner Guide , Case Study Scenario or other sources when preparing evidence, but you are not allowed to copy sentences and/or paragraphs directly from these sources. If your responses found to have been copied directly from learner guide, case study scenario or other sources, your result for this task will be Not Satisfactory.
You will complete the research and documentation type of activities at home in your own time and the practical type (role-plays and presentations) activities in a simulated assessment environment under the assessor’s supervision. After completing the activities, you must submit evidence as per the ‘Evidence Submission Checklist’ by the due date. For observation type activities, your assessor records your performance using a checklist, so you do not need to submit anything unless the activity asks you specifically. Scenario This task requires you to develop operational plan for the system that you have discussed in Assessment Task 2 and trial the system. Carefully read the The Coffee Stop Case study and then complete the following activities Activities 1. Conduct impact analysis Analyse the potential impact of the new system on people, resources and other organisational practices. Use template Impact analysis (Appendix 3) to record your responses. Appendix 3 – Impact Analysis Consideration Benefit Risk Mitigation People (staff and customers) Hint: Write at least 3 points in your own words Staff can improve their work efficiency. Better work environment Higher accuracy in the task completed Staff can improve their morale Hint: Write at least 3 points in your own words Lack of skill to use the system Unable to learn new skills to operate the system Unwillingness to adopt new changes Unexpected issues impacting Hint: Write at least 3 points in your own words Prepare change management plan ……….(training) ……….(testing and reviewing)
Consideration Benefit Risk Mitigation Staff can provide efficient service to customers the ordering system.

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