14DPM18F1008.pdf - DEPARTMENT OF COMMERCE Session DECEMBER...

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DEPARTMENT OF COMMERCE Session: DECEMBER 2019 Name : Siti Rahimah Binti Tajudin Reg. No: 14DPM18F1008 Code/Course Name: DPB5033 ORGANIZATIONAL BEHAVIOR Programme: DPM Lecturer: En.Rashid Bin Husain Week (Date): W13 (16/03/20 - 22/03/20) Quiz: 1 / 2 Duration: 15 minutes ANSWER ALL THE QUESTIONS. 1. Explain FIVE (5) intentions of conflict handling. (CLO1:C2) (10 marks) a) Competing A desire to satisfy one’s interests, regardless of the impact on the other party to the conflict . b) Collaborating A situation in which the parties to a conflict each desire to satisfy fully the concerns of all parties. c) Avoiding The desire to withdraw from or suppress a conflict.

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