managment231 chapter 19 - Chapter 19 Managing Work Groups and Teams Groups and Teams in Organizations Groups two or more people who interact regularly

managment231 chapter 19 - Chapter 19 Managing Work Groups...

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Chapter 19: Managing Work Groups and Teams Groups and Teams in Organizations - Groups - two or more people who interact regularly to accomplish a common purpose or goal - Types of Groups and Teams: - Functional group - Informal or interest groups - Task groups - Team - an interdependent group of workers who function as a unit, often with little or no supervision, to carry out work-related tasks, functions, and activities - Types of Teams: - Self-managed teams - Cross-functional teams - High-performance teams - Benefits of teams: - give more responsibility for task performance to workers who do the tasks - empower workers by giving them greater authority and decision-making freedom - Allow organizations to capitalize on the knowledge and motivation of their workers Why People Join Groups and Teams - Interpersonal attraction - group activities - group goals - need satisfaction - instrumental benefits Stages of Group Development - Forming - Storming - Norming - Performing Behavioral Norms -
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