Processing a Prescription 2008

Processing a Prescription 2008 - Processing a Prescription...

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Processing a Prescription Maria Marzella Sulli, Pharm.D. Associate Clinical Professor sullim@stjohns.edu
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Objectives After our discussion, you should be able to discuss: The steps involved with processing a prescription including: Collecting info from a patient – the patient profile Verifying a prescription legally and clinically The clinical thought process Delivering the prescription to the patient
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We will NOT cover…
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What do you know? What has your experience been thus far? As a patient? As a clerk or pharmacy technician? Who’s behind that counter?? Who can do what?
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How the prescription gets to you In person – patient drops it off Telephone/ verbal order – prescriber’s office calls it in Via fax from prescriber’s office* Electronically via encrypted email* Note: this information pertains to current NYS law * For non-controlled substances only
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Patient presents prescription Greet the patient Ask the patient if they have had prescriptions filled at the pharmacy to determine if they have a profile If yes, verify patients name, address, DOB, prescriber’s name – anything to make sure you have the right person Ask patient to provide you with any new information (medications, allergies, insurance, etc.)
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New Patients If it is a new patient – you must collect the necessary information to create a profile Note: From this point forward, items in italics are REQUIRED by NYS law. The others are recommendations for good practice.
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Patient Profile Collect: First and last name Complete address DOB or age Gender Phone Number Insurance info if any Known allergies and drug reactions Chronic diseases A comprehensive list of medications and relevant devices Information relevant to counseling regarding rx and OTC medications
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ONYSRx As of April 2006, ALL* prescriptions in NYS will be required to be on an official blank issued by the state Controlled and non-controlled Some exceptions to this rule
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OFFICIAL NEW YORK STATE PRESCRIPTION John A. Smith MD 8000 Utopia Parkway Jamaica, New York 11439 Phone: (718) 555-1234 Lic. 12345678 PRACTITIONER DEA NUMBER INSTITUTION DEA NUMBER (IF APPLICABLE) SUFFIX
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Processing a Prescription 2008 - Processing a Prescription...

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