OB12_01inR - Chapter ONE What is Organizational Behavior...

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Chapter ONE What is Organizational Behavior?
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After studying this chapter, you should be able to: 1. Describe what managers do. 2. Define organizational behavior (OB). 3. Explain the value of the systematic study of OB. 4. Identify the contributions made by major behavioral science disciplines to OB. 5. List the major challenges and opportunities for managers to use OB concepts. L E A R N I N G    O B J E C T I V E S
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What Managers Do Managerial Activities Make decisions Allocate resources Direct activities of others to attain goals Managers (or administrators ) Individuals who achieve goals through other people.
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Where Managers Work Organization A consciously coordinated social unit,  composed of two or more people, that  functions on a relatively continuous basis  to achieve a common goal or set of  goals.
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Management Functions Planning Planning Organizing Organizing Leading Leading Controlling Controlling Management Management Functions Functions
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Management Functions (cont’d) Planning A process that includes defining goals,  establishing strategy, and developing  plans to coordinate activities.
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Management Functions (cont’d) Organizing Determining what tasks are to be done,  who is to do them, how the tasks are to be  grouped, who reports to whom, and where  decisions are to be made.
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Management Functions (cont’d) Leading A function that includes motivating  employees, directing others, selecting  the most effective communication  channels, and resolving conflicts.
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Management Functions (cont’d) Controlling Monitoring activities to ensure they are being  accomplished as planned and correcting any  significant deviations.
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Management Skills Technical skills The ability to apply specialized  knowledge or expertise.
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