AEM1200-0420

Conflict managing cognitive conflict conflict

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Unformatted text preview: vements in Associated team performance and harmony. team Affective conflict Conflict that results from personal Conflict rather than professional disagreements; disagreements; Negative conflicts Associated with reductions in Associated team performance. team Managing conflict Make available as Make much information as possible possible Develop multiple Develop alternative solutions alternative Establish common Establish goals goals Use humor Try to involve Try everybody everybody Do not force consensus Stages of team development Stages Forming First meeting Initial impressions Establishment of initial team Establishment norms norms Storming Who should do what? How should it be done? Norming Roles Cohesion “Final” norms evolve Performing Enhancing work team effectiveness (I) Enhancing Specific, challenging team goals Stretch goals Autonomy Empowerment Structural accommodation Bureaucratic immunity Selecting people for teamwork Collectivism rather than individualism Diversity Team level Team continuity Enhancing work team effectiveness (II) Enhancing Team training Organizations that create work teams often Organizations underestimate the amount of training required to make teams successful; make Interpersonal skills Decision making and problem solving skills Technical training Training for team leaders Team compensation and recognition Financial rewards (skills-based pay, gainsharing) Non-financial rewards (based on team identity) TakeAways TakeAways Organization in work teams is a way to deal with Organization complex, interdependent, and dynamic workplaces and conditions; workplaces Teams need autonomy and empowerment; Successful teams develop appropriate norms Successful and cohesion, are not too large, rely on cognitive conflict, and enjoy specialized goals, training, and rewards. and...
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This note was uploaded on 09/18/2013 for the course AEM 1200 taught by Professor Perez,p.d. during the Spring '06 term at Cornell.

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