IFSM300_Week8_Discussion.docx - Group 4 Review the Week 7...

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Group 4: Review the Week 7 reading Implementing a SaaS Solution and then prepare your initial response as follows: List two benefits of the IT Strategy to use a SaaS solution to support the hiring process. Identify three things the CIO and his team should look for as they consider which SaaS vendor to select. Explain what they are and why they are important to MTC’s business. Then, explain what you think is MTC’s biggest risk in outsourcing this IT function, why you selected that risk, and what MTC’s IT department’s key responsibilities are to minimize risk and protect the business as they select and use a SaaS solution. 1) According to our reading last week, there are many benefits to using an SaaS (system as a service) solution. One that stood out to me is the gathering of all data that is complied into one program. Although someone may need to be trained to access the program and read the data properly it is all there. Another benefit from an SaaS solution would be many of the hardware, software, and databases provide a "hot backup". This is to beneficial because all of the data is backed up in another space if a system might be unavailable. 2) The CIO and his team at MTC should look into an SaaS solution that provides security. This is important to the company because it protects all of the data of the applicants for future and current applications. If there were to be a leak, MTC's candidates could fall into adversaries hands. Another thing the IT team should consider would be the maintainability of the system. This requires the system to have updates also how quickly would updates be entered into the system. Maintainability is important to MTC because management from all levels needs to be able to view the records of applications that are on file to get an example of how many candidates that were selected thus far to fill up-coming contracts. Thirdly, the CIO should consider the total cost of ownership such as customization of the software. The ongoing cost of maintaining these changes over time and testing future upgrades must be considered as well. As MTC grows, so does the need of the adopted technology that is chosen. Not everything that is provided by the SaaS solution maybe needed by the company so customization needs to be included and managed by the IT staff. 3) In my opinion the biggest risk MTC may face when it comes to outsourcing this IT solution would be the security aspect. Technology in the world is growing at an exponential rate and being an consultant technology business MTC needs to be
secure to protect its assets. One way MTC's IT department can minimize this potential risk would be have access control groups that allow certain individuals within the company edit, view, and add to the applications on file. If there were to give this ability to everyone then there could be a chance that the data gets lost or accidently deleted causing frustration and potential lost of a applicant to fill a

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