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Unformatted text preview: and refining the communications management plan as the project progresses and develops. 120 NAVIGATION LINKS ACROYMNS LIST ACRONYMS LIST ACROYMNS LIST A Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA Chapter 10--Project Communications Management The communications management plan may be formal or informal, highly detailed or broadly framed, based on the needs of the project. It is a subsidiary component of the overall project plan (described in Section 4.1). 10.2 INFORMATION DISTRIBUTION
Information distribution involves making needed information available to project stakeholders in a timely manner. It includes implementing the communications management plan, as well as responding to unexpected requests for information.
.1 Work results .2 Communications management plan .3 Project plan Tools & Techniques
.1 Communications skills .2 Information retrieval systems .3 Information distribution methods Outputs
.1 Project records .2 Project reports .3 Project presentations A Guide to the A Guide to the 10.2.1 Inputs to Information Distribution .1 Work results. Work results are described in Section 188.8.131.52. .2 Communications management plan. The communications management plan is described in Section 10.1.3.1. .3 Project plan. The project plan is described in Section 184.108.40.206. Project Project Management Management Body of Body of KnowledgeE L KnowledgeE PL 10.2.2 Tools and Techniques for Information Distribution .1 Communications skills. Communications skills are used to exchange information. The sender is responsible for making the information clear, unambiguous, and complete, so that the receiver can receive it correctly, and for confirming that it is properly understood. The receiver is responsible for making sure that the information is received in its entirety and understood correctly. Communicating has many dimensions: Written and oral, listening and speaking. Internal (within the project) and external (to the customer, the media, the public, etc.). Formal (reports, briefings, etc.) and informal (memos, ad hoc conversations, etc.). Vertical (up and down the organization) and horizontal (with peers). .2 Information retrieval systems. Information can be shared by team members and stakeholders through a variety of methods including manual filing systems, electronic databases, project management software, and systems that allow access to technical documentation such as engineering drawings, design specifications, test plans, etc. MP AM SA S A Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA NAVIGATION LINKS ACROYMNS LIST ACRONYMS LIST 121 ACROYMNS LIST Chapter 10--Project Communications Management 10.2.2.3 | 10.3.2.5 .3 Information distribution methods. Project information may be distributed using a variety of...
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