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A Guide to Project Management

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Unformatted text preview: r control limit (LCL), which shows the lower range of data. Points outside of the UCL and LCL are indicative that the process is out of control and/or unstable. ment ment Figure 84. Control Chart of Project Schedule Performance geE L geE PL P .5 Flowcharting. Flowcharting is described in Section 8.1.2.3. Flowcharting is used in quality control to help analyze how problems occur. .6 Trend analysis. Trend analysis involves using mathematical techniques to forecast future outcomes based on historical results. Trend analysis is often used to monitor: Technical performance--how many errors or defects have been identified, how many remain uncorrected. Cost and schedule performance--how many activities per period were completed with significant variances. 8.3.3 Outputs from Quality Control .1 Quality improvement. Quality improvement is described in Section 8.2.3.1. .2 Acceptance decisions. The items inspected will be either accepted or rejected. Rejected items may require rework (described in Section 8.3.3.3). .3 Rework. Rework is action taken to bring a defective or nonconforming item into compliance with requirements or specifications. Rework, especially unanticipated rework, is a frequent cause of project overruns in most application areas. The project team should make every reasonable effort to minimize rework. .4 Completed checklists. See Section 8.1.3.3. When checklists are used, the completed checklists should become part of the project's records. .5 Process adjustments. Process adjustments involve immediate corrective or preventive action as a result of quality control measurements. In some cases, the process adjustment may need to be handled according to procedures for integrated change control, as described in Section 4.3. 104 NAVIGATION LINKS ACROYMNS LIST ACRONYMS LIST ACROYMNS LIST A Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA Chapter 8--Project Quality Management 40 100 30 75 Cumulative Percentage 20 A Guide to the A Guide to the 50 10 0 ion tat Ro r pe pro Im Project Project Management Management Body of Body of KnowledgeE L KnowledgeE PL 25 Frequency by Cause r s ise ble ure lking bble he ss No Wob Ot u o Pre Ca e W s le Ax Ca Car Problems Figure 85. Pareto Diagram MP AM SA S 0 A Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA Percentage of Defective Cases Number of Defective Cases NAVIGATION LINKS ACROYMNS LIST ACRONYMS LIST 105 ACROYMNS LIST Chapter 9 Project Human Resource Management Guide to the A A Guide to the Project Human Resource Management includes the processes required to make the most effective use of the people involved with the project. It includes all the project stakeholders--sponsors, customers, partners, individual contributors, and others described in Section 2.2. Figure 9-1 provid...
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