Unformatted text preview: igure 101. Project Communications Management Overview 118 NAVIGATION LINKS ACROYMNS LIST ACRONYMS LIST ACROYMNS LIST A Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA Chapter 10--Project Communications Management Writing style--active versus passive voice, sentence structure, word choice, etc. Presentation techniques--body language, design of visual aids, etc. Meeting management techniques--preparing an agenda, dealing with conflict, etc. 10.1 COMMUNICATIONS PLANNING
Communications planning involves determining the information and communications needs of the stakeholders: who needs what information, when they will need it, how it will be given to them, and by whom. While all projects share the need to communicate project information, the informational needs and the methods of distribution vary widely. Identifying the informational needs of the stakeholders and determining a suitable means of meeting those needs is an important factor for project success. On most projects, the majority of communications planning is done as part of the earliest project phases. However, the results of this process should be reviewed regularly throughout the project and revised as needed to ensure continued applicability. Communications planning is often tightly linked with organizational planning (described in Section 9.1) since the project's organizational structure will have a major effect on the project's communications requirements. A Guide to the A Guide to the .1 Communications requirements .2 Communications technology .3 Constraints .4 Assumptions Project Project Management Management Body of Body of KnowledgeE L KnowledgeE PL
Inputs Tools & Techniques Outputs MP AM SA S .1 Stakeholder analysis .1 Communications management plan 10.1.1 Inputs to Communications Planning .1 Communications requirements. Communications requirements are the sum of the information requirements of the project stakeholders. Requirements are defined by combining the type and format of information required with an analysis of the value of that information. Project resources should be expended only on communicating information that contributes to success or where a lack of communication can lead to failure. Information typically required to determine project communications requirements includes: Project organization and stakeholder responsibility relationships. Disciplines, departments, and specialties involved in the project. Logistics of how many individuals will be involved with the project and at which locations. External information needs (e.g., communicating with the media). A Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition 2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA NAVIGATION LINKS ACROYMNS LIST ACRONYMS LIST 119 ACROYMNS LIST Chapter 10--Project Communications Management 10.1.1.2 |...
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