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undermining a person’s motivation. Management guru Peter Drucker and others have observed that many
organizations do not have as much trouble with unmotivated employees as they do with the fact that they
actually destroy motivation by their management practices and/or job environment.
As an example, when I was in India I was told about a project to build a road. Working conditions were
terrible. The temperature was typically 90 degrees Fahrenheit, the food at the site was of poor quality, and
morale was very low. To add insult to injury, at night the project manager and his immediate staff stayed in a
The project finally got into trouble, and the project manager decided to move to the site full-time. Soon the
quality of the food improved, along with working conditions. Morale improved as a result, and soon the
project was running smoothly. This project manager had no problem with motivation but had one with
Responsibility for ensuring successful communication lies with the communicator, not with the person to
whom the communication is addressed.
I doubt that there is an organization in the universe that does not have a problem (make that problems) with
communication. I know, I know—we managers don’t have communication problems. The entire fault lies
with followers who simply don’t listen!
How many times have you given people assignments, then found them doing the wrong thing? How many
times have they told you they were doing what you had instructed them to do, and you argued that they
misunderstood? Lost count? Me, too! Previous Table of Contents Next Products | Contact Us | About Us | Privacy | Ad Info | Home
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EarthWeb is prohibited. Read EarthWeb's privacy statement. www.erpvn.net Fundamentals of Project Management
by James P. Lewis
ISBN: 0814478352 Pub Date: 01/01/95
Search Tips Search this book: Advanced Search Previous Table of Contents Next Title Unfortunately, it makes no difference what you intended to communicate. It is how the person interprets what
you said that governs her behavior, and if she gets it wrong you will simply have to get her to redo the work.
So it is best to get it right the first time. Again, if you have problems communicating with people, get help!
Soon! ----------- One related topic—if you don’t know how to make good presentations on your project, you should improve
your presentation skills. You may be running the most successful project in the world, but if you can’t convey
that point to anyone else, it won’t matter. You will be judged on what others think is true, rather than on the
The meaning of a communication is the response it gets.
Decision making is the remaining skill you need to be an effective project manager. I refer not o...
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This document was uploaded on 09/27/2013.
- Fall '13