World_Report_on_HR_Challenges_2010

Hr areas relative to low performers such as

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Unformatted text preview: heir companies. Our online survey generated 5,561 responses (nearly onefih more than our 2008 survey) from 109 countries covering five continents and many industries. (See Exhibit 1.) Countries generating the most responses, in descending order, were Canada, the United States, France, Australia, Brazil, Finland, Germany, and Russia. In general, HR is conducting too many initiatives, with mediocre outcomes. Companies with high financial performance Exhibit 1. Executives in 109 Countries Responded to the Survey Slovakia 10 Hungary 36 Poland 8 Sweden 121 Czech Republic 28 Germany 173 Norway 24 Denmark 42 Switzerland 67 Netherlands 89 United Kingdom 131 Belgium 26 Ireland 30 France 270 Andorra 2 Spain 50 Portugal 100 Dominican Macedonia 30 Republic 24 Morocco 8 Cape Verde 2 Costa Rica 42 Trinidad and Tobago 5 Venezuela 38 Canada 438 United States 293 Mexico 19 Guatemala 16 Saint Kitts and Nevis 2 0 Fewer than 10 10–19 20–49 50–99 100 or more Nicaragua 8 Panama 24 Colombia 50 Ecuador 31 Brazil 201 Peru 26 Bolivia 4 Paraguay 18 Chile 7 Uruguay 27 Argentina 25 Serbia 22 Slovenia 48 Austria 21 Estonia 1 Finland 177 Romania 52 Bulgaria 109 Montenegro 2 Italy 57 Greece 89 Turkey 53 Malta 74 Cyprus 20 Russia 166 Latvia 38 Ukraine 3 Moldova 2 Albania 1 Tunisia 4 Senegal 20 United Arab India Emirates 10 50 Qatar 2 Sri Lanka 16 Saudi Arabia 75 Ivory Coast 3 Benin 4 Algeria 1 Nigeria 8 Chad 1 Angola 1 Namibia 6 South Africa 97 Kenya 11 Tanzania 33 Malawi 2 Uganda 44 Swaziland 1 Zimbabwe 5 Botswana 29 Japan 18 South Korea 42 China 73 Afghanistan 1 Taiwan 101 Thailand 33 Philippines 85 Brunei 1 Indonesia 3 Malaysia 15 Singapore 3 Australia 220 New Zealand 68 Sources: Proprietary Web survey with 5,561 responses; BCG/WFPMA analysis. Note: This exhibit does not show all the countries where executives responded to the survey. C P A topics. To start, we asked executives to rate their company’s current capability in the 21 HR topics and to tell us whether they foresee the topic becoming more or less important in the future. Four topics surfaced as the most pressing challenges, with high future importance but low current capability. These are red-zone topics, as shown in Exhibit 2. Respondents came from a broad range of industries. The top five industries represented were business services; technology, media, and telecommunications; consumer goods; health care; and financial services. We also interviewed 153 executives, mostly board and executive committee members of multinational companies. Eighty-eight of these interviews were conducted in Europe, 28 in Asia, 15 in North America, 11 in South America, 6 in Africa, and 5 in the Middle East. Managing talent, which includes issues such as talent pools and effective staffing of leadership positions, continues to be the most critical topic for executives. Moreover, corporate capabilities in this area have improved only slightly over the past two years. As Henrique de Melo, head of HR at Caixa Geral de Depósitos of Port...
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