LBYIMEE_C1_G3 - De La Salle University College of...

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De La Salle University College of Engineering Industrial Engineering Department Case 1: LTO: Vehicle Registration Renewal January 21 2013 LBYIMEE ER1 Group 3 Acuna, Luis Mangulabnan, Shaira Mella Ngo, Chester Tansuk, Carlo Tumaneng, Patrick Yam, Carlos
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I. Background of Study Henry Dilay, the manager of a branch office of the Land Transportation Office is being pressured by his regional director to increase productivity, reduce cost and accommodate demand in the vehicle registration renewal. He found out that presently, there are 6 operations involved in the renewal process. Operation 1 must be performed first before any other operation, while Operations 5 and 6 must be the fifth and the last, respectively. All others can be done in any order. II. Present Process and Operation The present process and operations – average times to perform operation on one renewal, the number of operators performing each and each operator’s hourly rates, of the branch office of LTO are given in Table 1. Operation Times (min.) No. of Men Hourly Rate (pesos) 1. Review renewal application for correction 10 1 30 2. Inspect vehicle 30 2 35 3. Check file for violations and restrictions 20 1 35 4. Prepare registration form 10 1 30 5. Approval and signature 10 1 50 6. Processing of payment and releasing 10 1 35 Table 1. Operations, Times, Number of Men and Hourly Rate of the present system Operation 5 has to be done by Mr. Dilay, and Operation 6 by the cashier. The hourly demands for renewal for the past 5 years are 1.5, 2, 2.5, 3, 3.5.
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  • Spring '13
  • Atienza
  • Industrial Engineering, branch office, Vehicle Registration Renewal, Review renewal application, Prepare registration form, Henry Dilay

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