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Listening Skills IIntroductionAttending, encouraging and reflecting listening are techniques which allow you to treat thespeaker courteously and attend to their need to communicate with you•Active listening – more intense (invitation to the speaker to disclose how they feel and totalk through the particular problem) /critical thinking/ plays a part•What can we conclude from here? – needs analysis of audience?It is a flexible skill, as is the case of critical thinking skills or problem-solving skills, and it isconsidered one of the skills that attracts great attention from employers in various fields.Effective listening means the ability to shift your attention to the person who talks to you andtalks to you, rather than focusing on what is going on in your head.You make a real effortnot only to hear what the other party is saying, but to understand the full message that thisparty wishes to deliver to you.Respect for the person who is speaking shows that listening to him shows how you want tounderstand his point of view.Contribute to building strong and good relations between the person speaking and thelistener.Gain deeper information about the topic, since listening attentively motivates the speaker todive further into the topic and provide more and more important information.

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