MGT terms Ch 6

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Unformatted text preview: itytraining ­programsthatfocusonidentifyingandreducinghiddenbiasesagainstpeople withdifferencesanddevelopingtheskillsneededtomanageadiversifiedworkforce 27. Internalfactors ­includetheorganization’scompensationpolicy,theworthofeachjob,the employee’srelativeworth,andtheemployer’sabilitytopay 28. Externalfactors ­includeconditionsofthelabormarket,areawagerates,thecostofliving,the useofcollectivebargaining,andlegalrequirements  29. Cafeteriabenefitprogram ­anemployeebenefitprograminwhichemployeeschoosefroma menuofoptionstocreateabenefitpackagetailoredtotheirneeds 30. Flexiblebenefitprograms ­benefitprogramsinwhichemployeesaregivencreditstospendon benefitsthatfittheiruniqueneeds  31. 32. 33. 34. Comparableworth ­Principleofequalpayfordifferentjobsofequalworth Laborrelations ­systemofrelationsbetweenworkersandmanagement Arbitration ­theuseofaneutralthirdpartytoresolvealabordispute Unionshop ­anorganizationwithaunionandaunionsecurityclausespecifyingthatworkers mustjointheunionafterasetperiodoftime 35. Right ­to ­work ­Legislationthatallowsemployeestoworkwithouthavingtojoinaunion                                 1. 2. 3. 4. Chapter8terms  Managingdiversity ­managingaculturallydiverseworkforcebyrecognizingthecharacteristics commontospecificgroupsofemployeeswhiledealingwithsuchemployeesasindividualsand supporting,nurturing,andutilizingtheirdifferencestotheorganization’sadvantage Diversity ­differencesthatincludereligiousaffiliation,age,disabilitystatus,militaryexperience, sexualorientation,economicclass,educationlevel,lifestyle,gender,race,ethnicity,and nationality Glassceiling ­aninvisiblebarriermakingitdifficultforwomenandminoritiestomovebeyonda certainlevelinthecorporatehierarchy Sexualharassment ­conductofasexualnaturethathasnegativeconsequencesforemployment  5. Quidproquoharassment ­submissiontoorrejectionofsexualconductisusedasabasisfor employmentdecisions 6. Hostileenvironment ­occurswhenunwelcomesexualconducthastheeffectofunreasonably interferingwithjobperformanceorcreatinganintimidatingorhostile,workingenvironment 7. Affirmativeaction ­specialeffortstorecruitandhirequalifiedmembersofgroupsthathave beendiscriminatedagainstinthepast  8. Monolithicorga...
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This note was uploaded on 10/03/2013 for the course JMC 3363 taught by Professor Yoon during the Fall '13 term at The University of Oklahoma, Norman Campus.

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