5203_-_Ch._1_-_The_Role_of_Comm._in_Contemp._Organ

Electronicmedia graphics thegrapevine

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Unformatted text preview: lent – Connection between clear thinking and clear communication • Every communication is both situational (organizational) and personal (stylistic) • Managers send messages through : – Writing – Speaking – Actions – Gestures – Electronic media ­­ Graphics ­­ the Grapevine ­­ force of personality Functions of Management Functions of Management • • • • • • • Planning Organizing Coordinating Commanding Controlling Today, the manager is an image­maker, motivator, and/or facilitator Seeking global competitive advantage & quality • Managers today must be effective communicators—both in writing and in speaking • Organizations are much more complex • New forces that confront the manager: – Shorter product life cycles – Increased demands for quality service & products – More regulatory constraints – Greater concerns for cost containment – Renewed emphasis on civility in workplace communication – More culturally diverse workplace – Rapidly changing environment – Less company loyalty and longevity – Changing workplace demographics – Concern for increased quality of work life Overview of Managerial Overview of Managerial Communication • 5000 BC – Sumerian priests developed a • • recordkeeping procedure – earliest form Industrial Revolution (scientific management) – Frederick Taylor pioneered systematization of the work environment by reducing individual variance Administrative Theory – manager’s authority prevailed; limited communication between manager and subordinate—autocratic – Scalar chain (organizati...
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This note was uploaded on 10/01/2013 for the course BUSINESS MGMT 209 taught by Professor Swim during the Fall '11 term at Texas A&M.

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