Module 17 - Module #17: Enhancing Business Intelligence...

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Module #17: Enhancing Business Intelligence using IS, cont'd Readings Chapter 7 (pgs. 280-301) Learning Objectives Describe the characteristics of seven information systems that span operational, managerial, and executive levels: decision support systems, intelligent systems, data-mining and visualization systems, office automation systems, collaboration technologies, knowledge management systems, and functional area information systems. Review/Exam Preparation Be able to identify the SEVEN types of information systems that span the three organizational levels. Decision Support System, Intelligent System, Data mining and Visualization System, Office Automation System, Collaboration Technologies, Knowledge Management System, and Functional Area Information Systems. Be able to distinguish between a decision support system and an expert system. Decision Support System- Decision making support for recurring problems. Used mostly by managerial level employees (can be used at any level).
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Module 17 - Module #17: Enhancing Business Intelligence...

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