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Unformatted text preview: them? If
so, discuss what you might include in them, with reference to the guidelines in the
text. Make concrete and specific suggestions for:
i. Cleaning objectives.
ii. Who would be responsible.
iii. A cleaning schedule.
n. Look at Figure 6.1g. What criteria might you use for evaluating the cleaning in your
workplaces? Action plan
Take the ideas you have found useful in the text, and in your discussion, and present them in
a well-structured plan for introducing improvements in your company. Alternatively you may
choose to prepare one action plan when you have discussed several texts. You might like to
follow the 6-Point Structure. Unit 6 - Hygiene and Health 8 A Roadmap to Quality 05-87581_unit 6.qxd 01/08/2006 10:52 Page 9 Figure 6.1a Diagram of cleaning areas and responsibility
A “Diagram of cleaning areas and responsibility” posted at each factory Rest
Mr. A Adjustment
Receiving Administration Moulding
Mr. I Shipping Figure 6.1b Diagram of the cleaning results White handkerchiefs, which have been used to wipe off dirt, are hung
here in plain view. A Roadmap to Quality 9 Unit 6 - Hygiene and Health 05-87581_unit 6.qxd 01/08/2006 10:52 Page 10 Figure 6.1c Assembly line cleaning responsibility chart Area MON TUE WED THU FRI Floor
(including oily surfaces) Mr. A B C A B Locker Room B C A B C Restroom C A B C A Walls D E D E D Windows E D E D E Shelves F G F G F Shelves G F G F G Equipment H H H H H Figure 6.1d Dividing collection of garbage
An example of dividing collection
Garbage Collection Area
Divide garbage by type and dispose of each in the appropriate box Paper
(white) Unit 6 - Hygiene and Health Rags
(blue) 10 A Roadmap to Quality Shavings
(red) 05-87581_unit 6.qxd 01/08/2006 10:52 Page 11 6.2 Use the 5S activities
1. The 5S Activities are ways of maintaining cleanliness and tidiness in the workplace.
These activities are central to the Japanese practice of TQM. The name 5S is taken from
five Japanese words beginning with “s”:
a. Seiri (organizing): separate necessary and unnecessary items and eliminate the latter.
b. Seiton (keeping things neat): store necessary items in their designated place so that
they can be easily found.
c. Seiso (cleaning): remove dirt and rubbish from the workplace.
d. Seiketsu (cleanliness): clean the workplace systematically and prevent dirt recurring.
e. Shukanka (make cleanliness a habit): train employees in these practices and
attitudes so that they become a habit.
2. The word “clean” may be used for three different purposes:
a. Cleaning means to get rid of garbage, dirt, and impurities in:
i. Floors, ceilings, walls, shelves, cabinets, locker room, restrooms, etc.
ii. Machines, jigs and tools, measuring equipment, etc.
b. Cleanliness means to keep things clean after they have been cleaned (including work
uniforms). All employees should take to heart the idea that good work begins with
being clean, and with a workplace that reflects this.
c. Making cleanliness a habit means to keep things organized, neat, and clean, and to
maintain a clean environment.
3. Making the 5S activities a regular practice in your workplaces will bring three important
benefits: consistent quality, improved efficiency and safety, and a comfortable workplace. Implement the 5S throughout the company
4. The systematic implementation of the 5S throughout the company requires:
a. A company-wide implementation plan.
b. Setting up a hierarchy of those responsible for implementation.
c. Establishing priority items.
d. A plan to educate employees in carrying out the 5S activities, and to disseminate
information to them.
e. A method to check results.
f. A system for generating and processing an activity report for each workplace.
g. A plan for top management to make the rounds, praising what is good and giving
advice, and to carry out an audit. (It is also a good idea that people from different
workplaces visit and look around other sites.)
h. Standards for evaluating the 5S. A Roadmap to Quality 11 Unit 6 - Hygiene and Health 05-87581_unit 6.qxd 01/08/2006 10:52 Page 12 Figure 6.2a 5S activity report Period 1997 1.13-17 Work Location Number1 Assembly Team Worker Name Mr. A Superior’s Remarks Activities
1. Cleaned tool shelf, and classified and organized
items on January 14. The area became easier to
2. Gathered improvement data from each
team. Good job cleaning the tool shelf. If possible, please
label the shelf to make it easier to find. Figure 6.1g 5S Evaluation list and criteria
Figure 6.2b The organisational structure of 5S implementation Get employees actively engaged in the 5S activities
h. get employees actively engaged in the 5S activities:
Determine targets and evaluate the achievement of these targets.
Make out a plan of monthly and daily activities.
Point out priority items for cleaning at the beginning and end of work and help
employees to recognise problem areas.
Demonstrate how the activities should...
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This note was uploaded on 10/07/2013 for the course MKT marketing taught by Professor Anamika during the Spring '12 term at Punjab Engineering College.
- Spring '12