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ii. While travelling to work – by modes of transport (walking, public transportation,
or own cars), types of accident, causes, by places of work etc. Check that the safety targets have been achieved
7. It is important to assess the progress that is being made towards achieving the safety
targets. This will also allow every employee see what is being done to make the
workplace safer, and where problems may still exist. Analyse the results by departments
and sections etc. using Pareto diagrams to rank them, and the FTA (Failure Tree
Analysis) method, and circular and bar graphs. (FTA is a technique that uses a tree-like
diagram to analyze the routes, causes, and ratios of faults by tracing events back to
Figure 7.8a and Figure 7.8b FTA analysis Discussion
The following questions ask you to think about how the ideas in the text could be applied in
your company. Some of the ideas may not be relevant to you. Concentrate on those that are
relevant. Keep notes of your conclusions – you will need them to prepare your action plan
afterwards. Where appropriate ask yourself the RADAR questions.
Note: Always include in your discussion any figures referred to in the text, if you feel these
are relevant to your company.
a. Do you know the accident rate in your company? If you do, how does it compare
with other companies? If not, how do you think it compares? Do you think it could
b. What do you think of the idea of calculating accident ratios in order to make an
assessment of the company’s accident rate?
c. Parag. 2 suggests two ratios. Would these be useful in your company? Are there any
others that would be preferable?
d. Calculate your own accident ratios using whatever statistics you have at hand, or
making a good guess as to what the statistics might be.
e. Parag. 4: What would you think are the benefits of setting numerical safety targets?
f. Parag. 5 suggests three categories that targets could be set for. Are these categories
relevant to your company? Would you change any of them? Or add others? Unit 7 - Safety 26 A Roadmap to Quality 05-87581_unit 7.qxd 01/08/2006 10:59 Page 27 g. Parag. 6 presents sets of criteria for setting safety targets. Look at each of these and
consider how you could apply them to setting your own safety targets. Apply them to
typical examples of accidents in your own company using whatever information you
have at hand.
h. Parag. 7: What progress do you feel your company is making towards achieving
greater safety? How could it do better? Do you think that your employees feel that
enough is being done?
i. Parag. 7: How would you go about analysing the results of your attempts to achieve
safety targets using these methods? Action plan
Draw up an action plan for introducing safety targets in your company. You might like to
follow the 6-Point Structure. Alternatively you may choose to prepare one action plan when
you have discussed several texts. A Roadmap to Quality 27 Unit 7 - Safety 05-87581_unit 7.qxd 01/08/2006 10:59 Page 28 7.9 Be prepared to deal with disasters
1. Disasters, fortunately, do not happen very often. However when they do happen,
whether they be major accidents at work, fires in the company or the local community,
or natural disasters like earthquakes, the results can be terrible – so be prepared. Set up
an in-house organisation to prepare systems and train employees to deal with disasters.
2. This organization will be responsible for taking concrete action in any disasters that may
occur, and for providing daily emergency training. Appoint regional leaders in all major
departments and distribute responsibilities for communications and liaison, fire fighting,
assistance in evacuation assistance, rescue, and transport.
3. Appoint people to the following jobs, depending on the size of your company:
a. The chief of headquarters is responsible for the training, instruction and supervision
of fire-fighting leaders and their deputies.
b. Fire-fighting leaders direct and control regional teams, confirm the stage that
evacuation has reached, and report injuries and other information to headquarters.
c. Communication and liaison officers report disasters to fire stations, disaster-handling
centres, in-house departments and sections in charge of disaster management, and
to disaster-handling leaders in their regions.
d. Fire-officers at departments and sections in charge rush to the sites of fire and
perform early fire-fighting activities. Other fire-officers join them with fire
extinguishers, under the direction of the fire-fighting leaders.
e. Evacuation assistance officers help all employees and visitors reach evacuation sites
using in-house radio broadcasts, confirm the numbers of registered employees
evacuated, and report these numbers to regional fire-fighting authorities.
f. Rescue officers rescue injured people, provide emergency protection and bring
medicines for emergency treatment.
g. Transport officers remove important documents and ob...
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This note was uploaded on 10/07/2013 for the course MKT marketing taught by Professor Anamika during the Spring '12 term at Punjab Engineering College.
- Spring '12