tcb_roadmap_to__qualitiy_vol1

A how easy is it for your company to get the skilled

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Unformatted text preview: How capable do you think your employees are of fine-tuning their work techniques? How could you encourage them to do so? A Roadmap to Quality 9 Unit 4 - Managers: Managing People Unit 4.qxd 3/10/05 12:57 PM Page 10 f. Parag. 4 suggests exchanges with other departments. Apply the RADAR questions to these suggestions. g. Parag. 5 suggests sending employees to technically more advanced companies. Apply the RADAR questions to this idea. Action plan Take the ideas you have found useful in the text, and in your discussion, and present them in a well-structured plan for introducing improvements in your company. Alternatively you may choose to prepare one action plan when you have discussed several texts. You might like to follow the 6-Point Structure. Unit 4 - Managers: Managing People 10 A Roadmap to Quality Unit 4.qxd 3/10/05 12:57 PM Page 11 Figure 4.2b Sample of classification of skills levels Skill Elementary Intermediate Advanced Sheet metal work Thick and thin sheet, flat surface Curved and spherical surfaces Composite surface and finishing work Painting Undercoat, overcoat Multiple coats, multicolor coat Finish coat Welding Thick and thin plates (electric oxygen) Spot, seam Reinforced material, carbon dioxide gas welding, argon gas Machining Cutting, drilling Grinding, polish various cutting tools Gear cutting, adjustment of Mold Manufacturing Setting Adjustment, repair Chemical synthesis Agitation, mixing Press feeding, pressurizing, depressurizing High temperature, and high pressure, reaction Assembly Simple product Complicated product Test and adjustment of finished product Measurement Dimensions, quantity Precision measurement, correction Calibration, record data Test Material test Analysis, performance test Destructive test Repair of machine and equipment Simple machine and equipment Machine tool, chemical machine, fluid machine, compression machine Precision machine, heavy machine, complicated large-scale equipment Maintenance of electric machine Rotary machine transformer Converter, robot Control machine regulator Maintenance of heavy lifting machine Hoist Heavy lifting machine Controller Maintenance of conveying equipment Truck, trolley (manual, automatic) Forklift (battery, engine) Conveyor, conveying car A Roadmap to Quality 11 Unit 4 - Managers: Managing People Unit 4.qxd 3/10/05 12:57 PM Page 12 4.3 Delegate authority 1. You may decide to delegate some of your own authority to your employees as a way of educating them. This will also be beneficial for your department, since management efficiency is inversely proportional to the number of items being managed – in other words, the less you have to manage the better you will manage it. Delegate some of your authority for making decisions, giving instructions, consulting and giving advice. Take the following steps: a. First clearly define your own policy in the area that you are delegating. b. Make sure that standards are established for the duties you are handing over. c. Make sure standards are established for dealing with any abnormalities that may arise. d. Make sure that the authority to be delegated is not more than the employee is capable of handling. e. Make sure that the employee understands what he or she is supposed to do. f. Require the employee to report on the progress and results of the work he or she is responsible for. g. Provide guidance. 2. Delegation is not a simple matter, though. As manager you always remain responsible for whatever your subordinate does, but at the same time, you must leave the subordinate free to get on with it, and not interfere. Figure 4.3a Organization and division of duties Discussion The following questions ask you to think about how the ideas in the text could be applied inyour company. Some of these ideas may not be relevant to you. Concentrate on those that are relevant. Keep notes of your conclusions – you will need them to prepare your action plan afterwards. Where appropriate ask yourself the RADAR questions. Note: Always include in your discussion any figures referred to in the text, if you feel these are relevant to your company. a. What is your experience of delegating authority? What problems have you met? What benefits have you gained? Do you find it easy to let go, or do you tend to interfere too much? b. Apply the RADAR questions to these guidelines for delegating authority. Action plan Take the ideas you have found useful in the text, and in your discussion, and present them in a well-structured plan for introducing improvements in your company. Alternatively you may choose to prepare one action plan when you have discussed several texts. You might like to follow the 6-Point Structure. Unit 4 - Managers: Managing People 12 A Roadmap to Quality Unit 4.qxd 3/10/05 12:57 PM Page 13 4.4 Motivate your employees Introduction 1. The attitude of your employees to their work can have a major impact on the success of your company. A negative attitude will reduce the efficiency of the production process and the quality of th...
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