The safer , easier way to help you pass any IT exams. 1/41.DRAG DROP Match the customer objection on the left with the correct response on the right. Answer: 2.HOTSPOT Identify each characteristic on the left as describing either transaction-based sales or contractual partnerships.
The safer , easier way to help you pass any IT exams. Answer: Explanation: ✑a) Is a less-complex sales process: Transaction-based ✑b) Does not lead to customer loyalty or predictive revenue stream: Transaction-based ✑c) Leads to more upsell and cross-sell opportunities: Contractual partnerships ✑d) Requires more commitment, knowledge, and expertise: Contractual partnerships 3.Your customer is interested in HP Care Pack services for their printers that are out of warranty. What should you tell your customer?
View full document
2/4
Want to read all 6 pages?
Previewing 4 of 6 pages Upload your study docs or become a member.
Want to read all 6 pages?
Previewing 4 of 6 pages Upload your study docs or become a member.
End of preview
Want to read all 6 pages? Upload your study docs or become a member.