Aberdeen ERP TCO Midsize_July 2007

8 total cost per user per age point of improvement

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Unformatted text preview: ment. Lawson and Epicor had significantly lower costs per average percentage point of improvement, but for different reasons. While Epicor’s placement here is more directly attributable to its lower cost per user, Lawson’s lead here is based on its users achieving significantly more reductions in costs and improvements in schedules and complete and on-time deliveries. While Lawson’s software to services ratio was actually the highest of all vendors, this added expense appears to be money well spent, particularly given Lawson’s overall average improvement was almost 55% more than the average improvement across all mid-size companies, and was 23% to 70% more than the average improvement of all mid-size companies in the individual metrics. Aberdeen Conclusions We see from these results a variety of levels of achievement in terms of general improvement, and also a range of costs associated with each percentage point gained. However, what we do not see is a direct correlation between...
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