Microsoft Manual of Style Top Tips.edited.edited.docx -...

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Microsoft Manual of Style Top Tips Style and Voice Principles that help us achieve a consistent voice in our content include: 1. Consistency Using consistent expressions throughout the body of the content makes learning and understanding to be fast. It also helps in reducing translation costs. Using a consistent formatting style reduces confusion for the readers. 2. Attitude The attitude toward users should be inspirational and supportive. Moreover, the content should seek to understand the needs of users and help them perform tasks. Avoid the use of subjective terms such as easy and fun since they will make some users feel left out. Restrict the use of the words sorry, thank you, and please only when appropriate. Avoid approaches that rely on contexts such as the use of humor because not all users will get them. 3. Language The language should be simple and use short, plain words as often as possible. Such language is easier to understand and scan while reducing the costs of translation. Avoid derogatory and culturally sensitive terms that may offend some of the users. 4. Precision Avoid using extra words that do not add to the meaning or using phrases when a single word could do. Choose words that are accurate and have a clear meaning.
Provide context to words that may have multiple meanings to avoid confusion. Do not convert verbs to nouns or nouns to verbs. 5. Grammatical choices and sentence structure Use the present tense and an active voice when writing. The present tense improves readability while the active voice is more direct and less formal compared to the passive voice.

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