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Figure 2 1 management management information systems

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Unformatted text preview: , accounting, and manufacturing functions. Figure 2-1 Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Business Processes and Information Systems • Information technology enhances business technology enhances business processes in many ways: • Increasing efficiency of existing processes • Automating steps that were manual • Enabling entirely new processes that are capable of transforming the businesses • Change flow of information • Replace sequential steps with parallel steps sequential steps with parallel steps • Eliminate delays in decision making • It can even transform the way the business works and drive new business models (e.g. ordering a book online from amazon.com) Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems SYSTEMS FOR DIFFERENT MANAGEMENT GROUPS FOR DIFFERENT MANAGEMENT GROUPS • A business firm has systems to support different groups or levels of management. • These systems include – transaction processing systems, – management information systems, – decision-support systems, and pp – systems for business intelligence Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems • Transaction processing systems processing systems – Perform and record daily routine transactions necessary to conduct business • Examples: sales order entry, payroll, shipping – Allow managers to monitor status of operations and relations with external environment and relations with external environment – Serve operational levels – Serve predefined, structured goals and decision predefined structured goals and decision making Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems A Payroll TPS A TPS f...
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