How businesses use information systems e systems that

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Unformatted text preview: ffice systems for distributing knowledge and information systems for distributing knowledge and information • Knowledge work systems to facilitate knowledge creation Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Systems That Span the Enterprise • Intranets: • Internal networks built with same tools and communication standards as the Internet • Used for internal distribution of information to employees and as repositories of corporate policies employees, and as repositories of corporate policies, programs, and data • Typically utilize private portal providing single point of access to several systems • May connect to a company’s transaction systems, enabling employees to take actions central to enabling employees to take actions central to a company’s operations Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Systems That Span the Enterprise • Extranets: • Intranets extended to authorized users outside the company the company • Expedite flow of information between a firm and its suppliers and customers and its suppliers and customers • Buyers can use this extranet to track their orders through fulfillment or delivery orders through fulfillment or delivery • Can be used to allow different firms to collaborate on product design marketing and collaborate on product design, marketing, and production Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Systems That Span the Enterprise • Collaboration and communication systems • ‘Interaction’ jobs a major part of global economy • Methods include: • Internet-based collaboration environments • E-mail and instant messaging (IM) and instant messaging (IM) • Cell phones and smartphones • Social networking networking • Wikis • Virtual worlds Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Systems That Span the Enterprise • E-business (Electronic business): • Use of digital technology and Internet to execute major business processes in the enterprise th • Includes e-commerce (electronic commerce): • Buying and selling of goods over Internet and selling of goods over • E-government: • The application of Internet and networking pp technologies to digitally enable government and public sector agencie...
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