System outputs include online and hard copy reports

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Unformatted text preview: or payroll processing captures employee payment transaction data (such as a time card). System outputs include online and hard-copy reports for management and employee paychecks. Figure 2-2 Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems • Management information systems information systems – Serve middle management – Provide reports on firm’s current reports on firm current performance, based on data from TPS – Provide answers to routine questions with answers to routine questions with predefined procedure for answering them – Typically have little analytic capability have little analytic capability Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems How Management Information Systems Obtain Their Data from the Organization’s TPS In the system illustrated by this diagram, three TPS supply summarized transaction data to the MIS reporting system at the end of the time period Managers gain access to the the MIS reporting system at the end of the time period. Managers gain access to the organizational data through the MIS, which provides them with the appropriate reports. Figure 2-3 Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems Sample MIS Report This report, showing summarized annual sales data, was produced by the MIS in Figure 2-3. Figure 2-4 Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems • Decision support systems support systems – Serve middle management – Support nonroutine decision making • Example: What is impact on production schedule if December sales doubled? – Often use external information as well from TPS information as from TPS and MIS – Model driven DSS driven DSS • Sales forecasting system – Data driven DSS • Marketing analysis systems Management Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems E- Types of Business Information Systems • Executive support systems support systems – Support senior management – Address nonroutine decisions requi...
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