134 to 138 of acquisition and maintenance of

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Unformatted text preview: to 133 of Acquisition and Maintenance of Application Software of (i) Audit/Review checklist for ERP Planning and Acquisition. KD Reference: _______________________________ ___________________________________________ Acquire and maintain technology architecture Refer to Items No.134 to 138 of Acquisition and Maintenance of technology Infrastructure of(i) Audit/Review checklist for ERP Planning and Acquisition KD Reference: _______________________________ _ IT Audit Manual Volume III 33 IT Audit Manual No. Item Yes Response No KD Develop and maintain IT procedures Refer items No. 139 to 143 of Development and Maintenance of Procedures of (i) Audit/Review checklist for ERP Planning and Acquisition Manage changes Whether methodology for prioritising system change 1 requests from users exists and is in use? KD Reference: _______________________________ ___________________________________________ Whether emergency change procedures are addressed in 2 operation manuals? KD Reference: _______________________________ ___________________________________________ Whether change control is a formal procedure for both 3 user and development groups? KD Reference: _______________________________ ___________________________________________ Whether change control log ensures all changes shown 4 were resolved? KD Reference: _______________________________ ___________________________________________ Whether user is satisfied with turnaround of change 5 requests - timeliness and cost? KD Reference: _______________________________ ___________________________________________ 6 Whether for a selection of changes on the change control log: • that change resulted in programme and operations documentation change • that changes were made as documented • current documentation reflects changed environment KD Reference: _______________________________ ___________________________________________ Whether change process is being monitored for 7 improvements in acknowledgment, response-time, response-effectiveness and user satisfaction with the process? KD Reference: _______________________________ ___________________________________________ Whether maintenance to Priv...
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