3 many countries have re engineered their business

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Unformatted text preview: nsform the governance process, • to improve the delivery of services to the citizens • to empower citizens through access to information and knowledge and enable them to participate in and influence the decisions of the Government, which affect them closely • to interface with businesses in private and public sector • to ensure transparency and responsiveness in the functioning of the Government, and • to enable the Government to work more efficiently and effectively. 3 Many countries have re-engineered their business processes and digitized a number of services that are provided to their citizens. Some of the important areas in this regard are as following: • E- procurement – Bulgaria, Chile, Korea, Mexico and Philippines • New business registration – China, Jamaica and Jordan • Government Online - UAE 4 The Government of India formulated an E-Governance National Action Plan 2003-2007 to give impetus to e-governance to promote long term growth, and facilitate high quality and high speed services to its citizens. Some of the services that are currently being provided by the Central Government/State Governments through electronic means are as follows: • Land Records –land records are digitized and Record of Right (RoR) of land is issued to the farmers in some States like Andhra Pradesh and Karnataka • Treasuries – all the transactions taking place at the treasuries are computerised in most of the States • Agriculture – digital Mandis have been set up and agricultural marketing system has been introduced in Madhya Pradesh • Reservations – airline and railway reservations are available online • Payment of Bills – a single window for payment of all utility bills has been provided by the Government of Andhra Pradesh 5 Many other areas like Customs and Central Excise, postal services, registrations, healthcare, entertainment and various other services and administrative IT Audit Manual Volume III 95 IT Audit Manual functions of the Government are being automated and information is being provided to the citizens through internet and mobile technologies. 6 The initiatives of both the Central and the States Governments in this regard have posed new challenges to the auditors. We need to understand the working of not just our area of focus, but also the linkages between the different departments involved in e-governance, interfaces between different syst...
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This note was uploaded on 10/27/2013 for the course LAW 10-100 taught by Professor Parsons during the One '10 term at Bond College.

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