Kd reference 141 whether

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: going basis • maintenance is being performed on all equipment in a timely manner • operators are rotating shifts, taking holidays and vacations and maintaining competencies KD Reference: ___________________________ 86+7 _ MONITORING Monitor the process 138 Whether data identified for monitoring IT resources is appropriate? KD Reference: _______________________________ _ 139 Whether key performance indicators and/or critical success factors are used to measure IT performance against target levels? KD Reference: _______________________________ _ 140 Whether internal reporting of IT resource utilisation (people, facilities, applications, technology, and data) is adequate? KD Reference: _______________________________ _ 141 Whether managerial review of IT resource performance reporting exists? IT Audit Manual Volume III 56 IT Audit Manual No. 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 Item Yes Response No KD KD Reference: _______________________________ _ Whether monitoring controls exist to provide reliable and useful feedback in a timely manner? KD Reference: _______________________________ _ Whether response of organisation to quality control, internal audit and external audit improvement recommendations is appropriate? KD Reference: _______________________________ _ Whether target performance improvement initiatives and results exist? KD Reference: _______________________________ _ Whether organisational performance against stated goals of all groups within the organisation is occurring? KD Reference: _______________________________ _ Whether user satisfaction analysis exists? KD Reference: _______________________________ _ Whether reliability and usability of performance reporting for non-users such as external auditor, audit committee and senior management of the whole organisation is sufficient? KD Reference: _______________________________ _ Whether timeliness of reporting allows for rapid response to identified performance shortcomings or exceptions? KD Reference: ___________________________...
View Full Document

This note was uploaded on 10/27/2013 for the course LAW 10-100 taught by Professor Parsons during the One '10 term at Bond College.

Ask a homework question - tutors are online