Kd reference manage

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Unformatted text preview: ________ Whether performance improvement initiatives are formally identified and executed? KD Reference: _______________________________ ___________________________________________ Whether service level agreements and performance standards are being met? KD Reference: _______________________________ ___________________________________________ Whether user satisfaction level is periodically determined and reported? KD Reference: _______________________________ ___________________________________________ Manage the configuration Whether process for creating and controlling configuration baselines (the cut-off point in the design and development of a configuration item beyond which evolution does not occur without undergoing strict configuration control) is appropriate? KD Reference: _______________________________ ___________________________________________ Whether functions for maintaining configuration baseline exist? KD Reference: _______________________________ ___________________________________________ Whether process for controlling status accounting of purchased and leased resources - including inputs, outputs and integration with other processes - exists? KD Reference: _______________________________ ___________________________________________ Whether configuration control procedures include: • configuration baseline integrity • programmed access authorisation controls over the change management system • the recovery of configuration items and change requests at any point in time • completion of configuration and reports assessing the adequacy of configuration recording procedures • 83 84 85 86 87 88 89 90 91 IT Audit Manual Volume III Yes Response No KD 46 IT Audit Manual No. 92 93 94 95 96 Item Yes Response No KD • periodic evaluations of the configuration recording function • individuals responsible for reviewing configuration control have the requisite knowledge, skills and abilities • procedures exist for reviewing access to software baselines • results of reviews are provided to management for corrective action KD Reference: _______________________________ _ Whether periodic review of configuration with inventory and accounting records is performed on a regular basis? KD Reference: _______________________________ _ Whether configuration baseline has sufficient history for tracking changes? KD Reference: _______________________________ _ Whether software change control procedures exist for: • establishing and mainta...
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This note was uploaded on 10/27/2013 for the course LAW 10-100 taught by Professor Parsons during the One '10 term at Bond College.

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