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Unformatted text preview: (3) What are the 3 elements that serve as the basis for communication behavior? (4) What is NLP? (5) Messages are conveyed in what 3 ways? Which has the biggest impact? (6) What are the 3 preferences that make up our Representation System? (7) What are some behavioral indicators in communication? (8) What are the keys to successful communication? Chapter 14 (1) What is the risky-shift phenomenon? (2) What is meant by group think? (3) What are the 7 types of counterproductive group members? (4) What are the 4 major sources of conflicts in groups? (5) What are ways to resolve group conflict?...
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This note was uploaded on 04/08/2008 for the course SP 0710 taught by Professor Dino during the Spring '08 term at Full Sail.
- Spring '08