MSCI 311-Organizational Goals NOTES-2

evidencethatorganizaonisstrivingtowardsbeceringitself

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Unformatted text preview: /ons%of%goals:% •  Reduc/on%of%uncertainty:%% –  provide%direc/on% –  guidelines%for%ac/on%&%decision% –  act%as%a%constraint% •  Crea/on%of%legi/macy:%internal%(employees)%and%external%(stakeholders,% clients,%etc.)% –  Evidence%that%organiza/on%is%striving%towards%becering%itself% •  Employee%mo/va/on% –  When%rewards%/ed%to%accomplishment%of%goal%% •  Influence%organiza/onal%design% External% Environment:% Uncertainty% Top% Management% Strategic%Direc/on:% Official%goals%%%%Opera/ve%goals% Outcomes:% eReduc/on%of%uncertainty% eCrea/on%of%Legi/macy% eOrganiza/onal%design% e  Performance%evalua/on% e  Employee%Mo/va/on% Internal% Environment% 9% How%are%goals%set?% •  Classical%theory:%hierarchy%of%organiza/onal% goals% –  Managerial%elite%uses%ra/onal%and%logical%means%to% pursue%ends%described%in%official%goals% Managerial% Elite% Clear%&% Discrete% Ends% Ra/onal%&% Logical% Means% Goals% Workers% –  Problem:%Not%realis/c% 10% •  How%goals%are%set%in%prac/ce%(Carnegie%Model)% –  Problem:% •  Agreement%on%ambiguous%goals% •  Disagreement%on%subgoals% –  Coali/ons:%clusters%of%members%that%share%dis/nct%values%and% interests% •  Example:%departments,%managers%vs.%union% –  Bargaining% •  Emerging%organiza/onal%goals%are%a%result%of%compromise%between% various%interests%groups% •  Goals%are%...
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This note was uploaded on 11/14/2013 for the course MSCI 311 taught by Professor Adahurst during the Fall '12 term at University of Waterloo, Waterloo.

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