Study Guide Ch 16-26 - STUDY GUIDE CHAPTERS 16-26 CH 16...

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STUDY GUIDE CHAPTERS 16-26 CH 16: Fill-In-The-Blank 1. Most messages are processed ______peripherally______. 2. When decision makers allow predetermined conclusions to color their thinking process, they are said to be engaging in __________biased_________ elaboration. 3 . Messages that generate favorable thoughts when heard and scrutinized are____strong messages____. 4. The cognitive processing route that involves message elaboration is called the______central route_____. CH 17: Fill-In-The-Blank 1.________Selective exposure_______ is the specific process of avoiding information that is discrepant from that which one already believes. 2. _______Post-decision dissonance_______is likely to occur when an individual delays choosing between two equally attractive alternatives. 3. Aronson holds that humans are not so much rational as they are _____rationalizing______. 4. The______dissonance thermometer___________is a hypothetical, reliable gauge of the dissonance a person feels as a result of inconsistency. CH 18: Fill-In-The-Blank 1. According to Hirokawa ________counteractive communication_____ is used by group members to get back on track.
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