SI2 - Griffin Chapter 17 Hirokawa and Gouran's theory...

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Griffin Chapter 17 Hirokawa and Gouran’s theory states that there are four main functions to effective group decision-making. These four main steps are crucial for any group to make effective decisions. They are as follows: problem analysis, goal setting, identification of alternatives, and evaluation of positive and negative consequences. The researchers explain that all of these functions are of equal importance and all need to be completed, in some sequence, to make an accurate decision. The most popular arrangement of steps is first analyzing the problem, then simultaneously setting a goal and identifying the alternatives, next evaluating the positives and negatives, and finally making a high-quality decision. While all of these steps are taking place there is also discussion in the groups, and Hirokawa instituted a Function Oriented Interaction Coding System (FOICS) to understand their nature. He concluded that there are three types of communication in decision-making - (facilitative), disruptive (inhibiting), and counteractive (redirective). This
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This note was uploaded on 04/08/2008 for the course COMM 300 taught by Professor Unknown during the Spring '08 term at University of Arizona- Tucson.

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