MGT 321T Week 5 Apply.docx - 1. This problem-solving...

1. This problem-solving application profiles electronics retailer Best Buy. The entrance of
Amazon and Walmart into the online resale marketplace gashed Best Buy’s instore
sales. When you couple that with inefficient processes and procedures at the
organization, and scandals with senior leadership, the organization really was in dire
straits. Organizations such as Circuit City, CompUSA and RadioShack could not survive
their problems, could Best Buy? In came new CEO Hubert Joly and CFO Sharon
McCollam. They are now in the middle of the many challenges Best Buy is facing and
need to find solutions to these major problems.
2. Some of Best Buy’s internal issues could best be addressed by ______
3. If Best Buy chose to compete by introducing online sales direct to the