The-Foundation-ITIL-2012-Onwards-(BH0-012).pdf - ISEB...

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BH0-012ISEBThe Foundation ITIL (2012 Onwards)
BH0-012D. To record and manage deviations, risks and issues related to the new or changedserviceAnswer:AQUESTION:92The effective management of risk requires specific types of action. Which of thefollowing pairs of actions would be BEST to manage risk?B
QUESTION:93Which of the following is an enabler of best practice?B
QUESTION:94Service design emphasizes the importance of the "Four Ps". These "Four Ps" includePartners, People, Processes and one other "P". Which of the following is the additional"P"?

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Term
Fall
Professor
Mohammad Alizadeh
Tags
Management, Service system

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