Chapter 6 Notes - Chapter 6 Groups and Teamwork Teams vs...

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Chapter 6: Groups and Teamwork Teams vs. Groups Group: two or more people with a common relationship Team: a small number of people who work closely together toward a common objective and are mutually accountable. - share leadership - share accountability for the work of the team - develops its own purpose/mission - measure of effectiveness is the team’s outcome Not all groups are teams but all teams are groups The use of teams creates the potential for an organization to generate greater outputs with no increase in inputs Types of Teams Problem Solving (or process-improvement) team: a group of 5-12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency and the work environment. Self Managed (or self-directed) team: A group of 10-15 employees who take on many of the responsibilities of their former managers (planning, scheduling work, assigning tasks etc.). Cross-Functional (or project) team: A group of employees at about the same hierarchical level, but from different work areas, who come together to accomplish a task. - Task force: a temporary cross-functional team - Committee: a group composed of members from different departments. - Skunkworks: cross-functional teams that develop spontaneously to create new products or work on complex problems. They are not formally created by an organization therefore do not have to follow the rules or be watched over. Virtual Team: a team that uses computer technology to tie together physically dispersed members in order to achieve a common goal. From Individual to Team Member Roles Role: A set of expected behaviours of a person in a given position in a social unit.
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People have many roles in and out of work. Ex. electrical engineer, member of middle management, spouse, parent, church member, coach, volunteer etc, Role expectations: how others believe a person should act in a given situation.
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  • Spring '08
  • fatin
  • Sociology, team member, Cancer staging, team development

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