MP_11 The Sales Process

Appropriate s this approach begins conversation and

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Unformatted text preview: This approach begins conversation and This establishes a positive rapport. establishes s Do not focus on the merchandise. Chapter 14 - The Sales Process The Approach in Retail Sales Merchandise Approach Method s The salesperson makes a comment or The asks questions about a product that the customer is looking at. customer s Ask questions about the item. s Usually the most effective approach Usually because it immediately focuses attention on the merchandise. attention Chapter 14 - The Sales Process...
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This document was uploaded on 11/21/2013.

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