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Unformatted text preview: to change without notice. Mail Orders – Payment by check or money order in U.S. dollars is required except for established accounts. State and local taxes, $10 processing fee*, and 5% shipping must be added. Send
mail orders to: API Publications, Global Engineering Documents, 15 Inverness Way East, M/S C303B, Englewood, CO 80112-5776, USA.
Purchase Orders – Purchase orders are accepted from established accounts. Invoice will include actual freight cost, a $10 processing fee*, plus state and local taxes.
Telephone Orders – If ordering by telephone, a $10 processing fee* and actual freight costs will be added to the order.
Sales Tax – All U.S. purchases must include applicable state and local sales tax. Customers claiming tax-exempt status must provide Global with a copy of their exemption certificate.
Shipping (U.S. Orders) – Orders shipped within the U.S. are sent via traceable means. Most orders are shipped the same day. Subscription updates are sent by First-Class Mail. Other options,
including next-day service, air service, and fax transmission are available at additional cost. Call 1-800-854-7179 for more information.
Shipping (International Orders) – Standard international shipping is by air express courier service. Subscription updates are sent by World Mail. Normal delivery is 3-4 days from shipping date.
Rush Shipping Fee – Next Day Delivery orders charge is $20 in addition to the carrier charges. Next Day Delivery orders must be placed by 2:00 p.m. MST to ensure overnight delivery.
Returns – All returns must be pre-approved by calling Global’s Customer Service Department at 1-800-624-3974 for information and assistance. There may be a 15% restocking fee. Special order
items, electronic documents, and age-dated materials are non-returnable.
*Minimum Order – There is a $50 minimum for all orders containing hardcopy documents. The $50 minimum applies to the order subtotal including the $10 processing fee, excluding any
applicable taxes and freight charges. If the total cost of the documents on the order plus the $10...
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- Fall '13