Course Hero Logo

BUS 5211 Written Assignment Unit 5.pdf - The University Of...

Course Hero uses AI to attempt to automatically extract content from documents to surface to you and others so you can study better, e.g., in search results, to enrich docs, and more. This preview shows page 1 - 4 out of 7 pages.

TheUniversity Of The PeopleWritten Assignment Unit 55211: Managing in the Global EconomyJohn Osiemo (Instructor)
AbstractCross-cultural misunderstanding happens when people from different cultures communicate orinteract with one another. People from one culture act according to their norms and values, butthe other does not understand the message the way it was conveyed and might interpretdifferently due to the cultural differences (ADB, 2008). Cultural misunderstanding also occurswhen a word, gestures or social context have different meanings in different cultures.IntroductionIn this unit's reading, we look at critical incident analysis (CIA) that helps support an unbiasedresponse to cultural variances by allowing managers to demonstrate empathy related to otherpoints of view. Using the CIA method, I will describe a situation that I had experienced where across-cultural misunderstanding took place concerning language spoken.SituationI can state that mexicans can be called “laidback people”, as we tend to not complain about otherpeople´s ways to the face, we go with the flow we’re friendly, warm and party people.Therelationship with time is subjective here as well, because we are not the most punctual people.We can see that when a plane, a concert or an important meeting leaves. They never leave ontime like trains in European countries. But back to the point, we could be seen as a person whojust says what other people want to hear, but it is because we naturally try to avoid confrontationand misunderstanding may occur as Mexicans do not say no.At one time, during my internship in London, I had the joy of attending an influencer to choosethe outfit for a local gala and Nico Didonna, where I worked had the biggest gowns you couldimagine. When I began to put my model in her first look. For some reason I confused the wordsand I told her to turn to the right, instead of the left. The result was that I tripped and stepped onthe tulle and train of the dress.I heard the break and asked if everything was okay, and I said ina moment. There wasno time to run around like a chicken with its head cut off. You need to getcalm, stay calm, and run through the options you have. I approached with another coworker and
asked her if she could think of another way to fix it, because in a few moments she would begoing out for photos. We decided to adhesive both parts for now. And later put some pins slipsand use invisible thread to start hand stitching the two tulle pieces together before Nico could

Upload your study docs or become a

Course Hero member to access this document

Upload your study docs or become a

Course Hero member to access this document

End of preview. Want to read all 7 pages?

Upload your study docs or become a

Course Hero member to access this document

Term
Summer
Professor
N/A
Tags
Critical Incident Technique

Newly uploaded documents

Show More

Newly uploaded documents

Show More

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture