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Balanced Scorecard Notes

Balanced Scorecard Notes - • What they need • What they...

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Balanced Scorecard Notes 9-7-07 http://www.balancedscorecard.org/basics/bsc1.html Management system- Money- used as an old method on testing the strength of a company. Four methods of rating a company 1. Financial prospective 2. Customer prospective 3. Business process prospective 4. Learning and growth prospective Important to know who the customer base is What the customer likes
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Unformatted text preview: • What they need • What they want • Cater to the customer Business Process • Efficiency of the company • Higher efficiency means higher profits for the company • Provide managers with info they need to succeed Learning & Growth • Keep employees trained and up to date with technology MAJOR PART OF THE BUSINESS PLAN!!!!...
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