Balanced Scorecard Notes

Balanced Scorecard Notes - What they need What they want...

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Balanced Scorecard Notes 9-7-07 http://www.balancedscorecard.org/basics/bsc1.html Management system- Money- used as an old method on testing the strength of a company. Four methods of rating a company 1. Financial prospective 2. Customer prospective 3. Business process prospective 4. Learning and growth prospective Important to know who the customer base is What the customer likes
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Unformatted text preview: What they need What they want Cater to the customer Business Process Efficiency of the company Higher efficiency means higher profits for the company Provide managers with info they need to succeed Learning & Growth Keep employees trained and up to date with technology MAJOR PART OF THE BUSINESS PLAN!!!!...
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This note was uploaded on 04/08/2008 for the course BUS 101 taught by Professor Hunter during the Fall '08 term at Bryant.

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