GRIEVANCES & GRIEVANCE HANDLING (Presentation)

GRIEVANCES & GRIEVANCE HANDLING (Presentation) -...

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GRIEVANCES & GRIEVANCE HANDLING 1
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Grievances A grievance is a formal dispute between an employee & management on the conditions of employment. Grievances are complaints that have been formally registered in accordance with the grievance procedure. A grievance is any dissatisfaction or feeling of injustice in connection with one’s employment situation that is brought to the attention of the management. 2
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Grievance must fall under the following category: Amenities Compensation Conditions of work Continuity of service Disciplinary action Fines Leave Medical benefits Nature of job Payments Promotions Safety environment Super Annuation Supersession Transfers Victimisation 3
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W’s of Grievance Handling WHO is involved WHEN did it happen WHERE did it happen WHAT happened (EXACTLY) WHY is it grieve-able WHEN must the grievance be filed WHAT are the deadline dates WHAT must be done 4
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Guidance for writing Grievance The Situation Who, what, when & where The Contention Why is it grieve-able The Remedy What is needed to remedy the situation 5
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Grievance - Reasons Economic Wage fixation, wage computation, overtime, bonus Employees feel they are getting less than what they ought to get Working Environment Poor working conditions, defective equipment and machinery, tools, materials. Supervision Disposition of the boss towards the employee perceived notions of favoritism, nepotism, bias etc. Work Group Strained relations or incompatibility with peers. Feeling of neglect, obstruction and victimization.
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  • Winter '13
  • MelanieChaparian
  • Trade union, Grievance, Grievance Committee

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