This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: A. Face-to-face conversations B. Instant messaging C. Newspaper editorials D. MySpace.com 5. Which of the following examples is cited in the book as a benefit of good communication skills in business ? A. Decreases productivity. B. Creates a social environment. C. Helps to prevent violence in the workplace. D. Increases the likelihood of gossip. 6. One way to become a more confident public speaker is to A. delegate public speaking to those who are at ease in front of an audience. B. participate in a public speaking forum. C. avoid public speaking opportunities....
View Full Document
- Spring '08
- a. b. c., b. c. d.