How are the customerspassengers made aware of the

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: information Airline alerts leader of luggage routing of possible 5light and destination changes due to the delay 2.How are the customers/passengers made aware of the system recommended flight changes? Airline announces delay over loud speaker on the plane Airline system sends e- mail and text messages to all passengers anouncing the delay and estimated arrival time E- mail and text explains delay and asks "will this estimated time interfere with further travel plans?" (Custom...
View Full Document

This note was uploaded on 01/16/2014 for the course BA 100 taught by Professor Wingfok during the Fall '11 term at Loyola New Orleans.

Ask a homework question - tutors are online