C provide the employee with some control over the

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Unformatted text preview: le behaviour 2) system of progressive penalties – severity of penalty is usually a function of type of offense + number of times offense has occurred 3) appeals process – ensures that discipline meted out fairly + equitably and that employees have right to due process 2. six general components: (a) Take a counseling approach to the problem. (b) Exhibit a positive nonverbal demeanour, not angry or anxious. (c) Provide the employee with some control over the disciplinary process and outcome. (d) Provide...
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This note was uploaded on 01/16/2014 for the course COMM 392 taught by Professor Carson during the Fall '09 term at The University of British Columbia.

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