COMM 392 Administration of the Collective Agreement

The formal and informal steps of the grievance

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Unformatted text preview: workplaces the employer’s authority to manage will be affected by the collective agreement. • - Policies and rules established by the employer may be subject to review at arbitration and may be overturned. • - The discharge of employees may also be challenged and an arbitrator may reinstate employees. • - The procedure used to promote/layoff/recall employees may be reviewed at arbitration and the employer’s decision may be overturned. The formal and informal steps of the grievance procedure: • → €Employers should ensure that managers who might be affected by the grievance procedure receive the training they need to properly represent the organization. • → €Training should cover the procedural aspects of handling grievances, replying to grievances and the settlement of disputes. Step 1 Step 2 Employer replies* Possible requirements for complaint to be presented to Grievance presented to supervisor or employer representative provided in agreement. Grievance presented to a higher-level employer representative provided in agreement. supervisor Time limit* specified in agreement Complaint resolved or withdrawn Time limit* specified in agreement Complaint resolved or withdrawn Step 3 Employer replies* Employer replies* Time limit* specified in agreement Complaint resolved or withdrawn Time limit* specified in agreement Complaint resolved or withdrawn Grievance presented to a higher-level employer representative provided in agreement. *The collective agreement provides a time limit for each step in the grievance process and replies from the employer. Arbitration – Process to resolve grievances (important process in unionized workplaces) Final step in the grievance process Additional financial costs for both the employer and the union Rights arbitration – refers to resolution of dispute relating to administration of collective agreement Interest arbitration – refers to determination of terms of collective agreement The procedural and legal aspects of the arbitration process o Employerswilllikelyhav...
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