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While these needs are very much like the needs of

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Unformatted text preview: eeds are very much like the needs of sponsors, customers, and clients to know how the project is progressing, its focus is on the project processes, tools, techniques, and best practices it supports. Your PMO may also be tasked with reporting on project progress to the organisation. Reports which the PMO is responsible for should provide very specific requirements for information. What to Communicate What project information to communicate to a stakeholder group is inextricably tied to the information that is available for communication. After all, you can't communicate what you don't know. On the other hand, if the need for the information is real and gathering the information is feasible, you should make every effort to make it available. The choice of the information to be communicated cannot be made without considering the project's tools and techniques for gathering the information and vice versa. Project communications is not a key deliverable of the project, but it should be treated as a project deliverable. Start with your Project Charter: does the charter contain any requirements for information? If it does, the information and its target audience ought to be included in your Communications Management Plan. Your Scope Statement may also include requirements for project communications. The Statement of Work (SOW) may also have captured requirements for project communications. When you are performing a project for an external customer or client the SOW is your bible and any project communications that are part of the legal contract should be specified there. After identifying all the needs already expressed in the project documentation to date, you need to solicit requirements from the various groups of stakeholders. This solicitation should be done in the context of what is feasible for the project to deliver. Be prepared to meet with your sponsor to identify their requirements. Be specific as to presentation: should the SPI (Schedule Performance Index) be shown as a bar graph with a rolling 6 week tally? Should it be s...
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